Privacy Policy
Effective Date: July 01, 2025
Welcome to VITTORIO LUSSO ("we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from www.vittoriolusso.com ("the Site").
By using the Site, you agree to the practices described in this Privacy Policy and consent to our use of your information as outlined here.
Information We Collect
a. Information You Provide:
1. Full name, shipping and billing address
2. Email address, phone number
3. Login credentials (if you create an account)
4. Payment information (securely processed via third-party gateways)
5. Product preferences, reviews, and correspondence
b. Information Collected Automatically:
1. Device type, browser, operating system
2. IP address and general location
3. Browsing behavior and interaction with the Site.
4. Cookies and similar technologies
Legal Basis for Processing
We collect and process your personal data based on one or more of the following legal grounds:
1. Consent (e.g., for marketing emails)
2. Contract performance (e.g., to fulfill your order)
3. Legal obligations (e.g., tax compliance)
4. Legitimate interests (e.g., fraud prevention, service improvement)
How We Use Your Information
We use your information to:
1. Fulfill and manage your orders,
2. Communicate with you about your purchases, delivery, or inquiries,
3. Send newsletters or promotional offers (only with your consent),
4. Improve website performance, services, and customer experience,
5. Ensure security and fraud prevention,
6. Comply with legal or regulatory requirements
Marketing Communications
You will only receive promotional emails or SMS from us if you have provided explicit consent (e.g., by subscribing).
You can withdraw this consent at any time by:
1. Clicking “Unsubscribe” in our emails
2. Replying “STOP” to SMS
3. Contacting us directly at privacy@vittoriolusso.com
We do not spam or sell your information to third parties.
Sharing Your Information
We may share your data with:
1. Payment service providers (e.g., SSLCommerz, Stripe)
2. Courier and logistics partners for delivery
3. Marketing & communication platforms (email/SMS providers)
4. Legal or government authorities, when required by law
We never sell or rent your personal data to any third party.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
1. Enable core website functionality
2. Analyze usage and improve services
3. Customize content and display relevant ads
By using the Site, you consent to our use of cookies.
You can disable cookies in your browser settings. For more information, see our [Cookie Policy].
Data Retention
We retain your personal information only for as long as necessary to:
1. Fulfill the purposes outlined in this policy,
2. Comply with legal obligations,
3. Resolve disputes or enforce agreements
When no longer needed, we securely delete or anonymize your data.
Your Rights
You have the right to:
1. Access or correct your personal data
2. Request deletion of your data
3. Withdraw consent for marketing or data processing
4. Request information about how your data is used
To exercise these rights, please email us at privacy@vittoriolusso.com.
Data Security
We implement strict security measures, including:
1. SSL encryption
2. Secure server infrastructure
3. Limited employee access
4. Regular security monitoring
While we strive for 100% protection, no online platform is entirely immune to risks. We take all reasonable steps to protect your information.
Children's Privacy
Our Site is not intended for use by children under 18. We do not knowingly collect personal data from minors. If you believe a child has submitted personal information, please contact us, and we will delete it promptly.
Third-Party Links
Our Site may include links to other websites or services not operated by us. We are not responsible for their content or privacy practices.
Please review their privacy policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date. Continued use of the Site after such changes constitutes your acceptance of the revised policy.
Contact Us
For questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:
VITTORIO LUSSO
House 10 (Level 8), Road 02, Sector 06, Uttara, Dhaka 1230, Bangladesh
Phone: +88 09647 444777
Email: support@vittoriolusso.com
Website: www.vittoriolusso.com
